Last Updated on 21 Jan. 2015, Company: AltiGen Communications
MaxACD is a powerful Contact Center solution for Lync that combines several compelling productivity applications into one integrated system. MaxACD combines all the elements that call centers need to make one simple solution.
MaxACD is acomprehensive solution, prepackaged with everything that your call center needs to work efficiently. Whether you’re looking for call reporting, call recording, agent supervision or call routing, this solution has the features you need for success. Simply start off small and add features along the way as your business continues to grow.